It is very rare for a customer to exceed normal usage while managing a website. Typically, customers only experience issues if they use their accounts for storage (for example large multimedia files) or file sharing. Our hosting services are not intended to support these activities, and in accordance with our Terms of Service your disk space and bandwidth usage must be integrated into the normal operation of a website. We offer various plans that better address high bandwidth and large storage requirements. Please contact us for details.
What we don’t like about their billing process, is that although they offer 30-day money-back, your hosting will automatically renew up to fifteen (15) days before the end of your current term. Furthermore, there are lots of upsells you might want to consider, such as upgrading your plan, as they have concerning bandwidth and storage policy (see Support transcript).