Uptime is the percentage of time that a server is operational. When you’re running a website, you want users to be able to access it at all times. When a server experiences downtime, your site would be unavailable, but ideally, this happens rarely. An industry-wide goal for how much uptime a server should have is “the five nines” – an uptime of 99.999%, meaning the system is highly reliable. However, 99.9% uptime is pretty standard and should more than suffice for the majority of hosting users.
Investing in a virtual private server, or VPS hosting, can be a nice middle ground between shared and dedicated server hosting. As is the case with shared hosting, a VPS host hosts multiple sites per server, but fewer sites are on each server. This raises the cost, but it’s still less expensive than most managed web hosting services or renting your own dedicated server.
That’s why it’s critical for businesses to establish a strong online impression. Websites attract new customers from around the world, and choosing a reliable, reputable hosting provider is just as important as the website itself. Uptime and performance rates matter to online shoppers like me, and finding the right host for your business needs will help sales soar. Read on to see who we say are the 10 best web hosting services for small businesses in 2020!
Email isn't going away any time soon. Despite a rise in adoption of collaboration-based communication platforms such as Microsoft Teams or Slack, 86 percent of professionals prefer to use email for business purposes. How companies host, store, and distribute their email—that's the area that has undergone a massive transformation. Businesses are veering away from costly onsite email servers running products such as Microsoft Small Business Server and looking instead to the cloud with hosted email solutions. Businesses of all sizes have realized the wisdom of going with a scalable and secure hosted Software-as-a-Service (SaaS) solution with guaranteed uptime that breaks down pricing into flexible, per-user charges.
Whatever your web mission, choosing a host is the first step toward setting up a site that will attract customers, engage readers, or catch the attention of potential employers. Plans can vary, and there are different types of web hosts to choose from. Knowing the options can help you make the best decision for your online project. Let’s compare, shall we?

But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.
A VPS also allows for more customization and control of data transfer and storage, and thus many business owners will opt to switch to a VPS as their sites grow. Several virtual private servers can be installed on a single physical server, and customers can take as much space as they need. Many hosts even offer daily billing in which you only pay for the resources you consume. VPS hosting essentially acts in a similar way as a dedicated server without actually being one.

Business owners can make their products and services available to a global audience by adding eCommerce functionality — an online storefront and shopping cart program — to their website. Adding these features to your site can be complicated for beginners, but many hosts offer easy, 1-click installations of the most popular tools — and the knowledgeable support staffs to help you implement them. Boost sales by offering customers the convenience of buying from anywhere.


Yes. Wix offers a few different ways to create your own free website, so you can choose the creation process that works best for you. Need to get online fast? Answer a few simple questions and Wix ADI (Artificial Design Intelligence) will build a professional website for you in under 10 minutes. If you want 100% design freedom, start from scratch and drag and drop the website design features you need in the Wix Editor.
Hosts make it a snap to put a website together — you don’t need to learn how to code to use the simple website builders that let you drag and drop your logo, images, text, and videos exactly where you want them displayed. From blogging to online stores, website builders make your online dreams happen with just a few clicks of the mouse. The top builders come with hundreds of customizable themes, letting you find just the right look to match your brand.
GlowHost earned our kudos for its 91-day money-back guarantee. It's six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also offers 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 data centers worldwide. Finally, the company garnered extra kudos by driving all its hosting services with wind power.
Shared servers are the entry-level hosting option. They’re the cheapest and require minimal, if any, technical know-how. Multiple websites are hosted on a single server, and therefore share its resources such as data transfer and disk space. This can be the perfect option for a small- to a medium-sized site with fewer than 30,000 visitors per month.
With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
When it comes to server operating systems, Linux is typically the default option. Still, some services offer a choice of Linux or Windows hosting. If you have specific server-side applications that require Windows, such as SQL Server or a custom application written in .NET, then you need to make sure your web host has Windows hosting. But don't let the idea of a Linux host intimidate you. Nowadays, most web hosts offer a graphical interface or a control panel to simplify server administration and website management. Instead of typing at the command line, you'll click easily identifiable icons.
There are many ways to build and manage a website – eCommerce platforms, such as Magento or PrestaShop; content management systems, such as Joomla or Drupal; and blogging software, like WordPress, being just a few examples. The web hosting market can accommodate a wide variety of platforms and methods for creating, publishing, and administering web content. Applications can be integrated directly into the web hosting environment, making it simpler to use the site management tool with a given web host.

Many web hosting services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some web hosting services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider.


Speed is a feature, and latency makes or breaks your web application’s user experience. Google’s private fiber network spans the globe with over 100 points of presence across 33 countries, meaning your app data reaches users with the lowest latency possible. Whether it’s raw application data or media-rich imagery and video, Google’s global network ensures your app data traverses our private network from our data centers to your users, anywhere in the world.
Hosting a website together with mailboxes requires strong security measures. A big set of rules and terms when purchasing a provider does not always limit you. In this case, it means the more protected servers. If your provider restricts adult content, does not tolerate spam and scam - there's less chance that you'll feel the negatives of hosting email on the same server.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
Along with specialized uses for email, you should investigate how your users are emailing on a daily basis. Email has come a long way in 40 years and the way people use it has significantly evolved. That's important because it will impact the tools and features you need to look for in your hosted email provider's client software. Sure, Microsoft Outlook is still the most popular on-site email client, but a fast-increasing number of today's email users are opting for other email clients, such as Thunderbird, or all-web clients, such as Google's hugely popular Gmail. These clients can be very sophisticated and, depending on what your users are doing with email, they can have a big impact on your day-to-day business process.
People often think that a web host is the main cause of a slow website but, this is often not the case. When picking a provider, it's important for find a hosting provider that is close to your users and has a good amount of RAM and fast CPU power. Beyond that, it's often the way the website is set up that slows it down for users. To ensure that your website speed is optimal for users you need to make sure you pay attention to the following:
If you’re not online, many people won’t know you or your business exist, as 95% of consumers search for local businesses online. Business owners aren’t the only ones who benefit from a powerful online presence. Creatives can share their artistry. Writers find a platform from which to be heard. And computer science majors can flex their programming muscles.

Website hosting providers usually offer far more than just space on a server, many web hosts provide a full package to allow the website owner all the tools they require for their website. Most shared hosting plans come with a control panel which gives the user a simple to use interface to setup email address, add databases, FTP access to upload their website, backups, statistics, ecommerce shopping carts, and many scripts like WordPress blogging, or Joomla CMS. Many web hosting services also give you a free domain name, free advertising credits and a few other free bonuses so you choose their service.


You could think of the sites that share your server as your roommates; there's really not that much separating you from them. Sure, you can close the bedroom door, but they can still cause nightmares for you in the kitchen and the bathroom. In web hosting terms, all the sites share a single server's resources, so huge traffic spike on Site A may impact the neighboring sites' performances. It's even possible that another site could take down the shared server altogether, if it crashed hard enough.
In housing terms, VPS hosting is like renting your own apartment in a larger building. You're much more isolated than in the roommate situation mentioned above; it's still possible that a neighboring apartment could causes annoyance for you, but far less likely. In web hosting terms, Site A's traffic surge won't have nearly as much impact on Site B or Site C. As you'd expect, VPS hosting costs more than shared hosting. You'll pay roughly $20 to $60 per month.
Investing in a virtual private server, or VPS hosting, can be a nice middle ground between shared and dedicated server hosting. As is the case with shared hosting, a VPS host hosts multiple sites per server, but fewer sites are on each server. This raises the cost, but it’s still less expensive than most managed web hosting services or renting your own dedicated server.
cPanel hosting: Some web hosts offer the popular web hosting control panel cPanel as part of their hosting packages, pre-installing the software for you. The control panel allows VPS and dedicated server users to more easily manage their servers, databases, and hosting settings. Shared hosting customers enjoy the intuitive interface from which they can install apps, like WordPress or PrestaShop, and manage their domains, email, and files.

Things are probably more complicated than that, though. As a recent survey conducted by market research firm Statista clearly shows, email is one of the most popular apps for mobile devices across most organizations and even consumers. Given how many workflows, business processes, and just plain important communications take place over email, this is one area where you likely shouldn't skimp.


You could think of the sites that share your server as your roommates; there's really not that much separating you from them. Sure, you can close the bedroom door, but they can still cause nightmares for you in the kitchen and the bathroom. In web hosting terms, all the sites share a single server's resources, so huge traffic spike on Site A may impact the neighboring sites' performances. It's even possible that another site could take down the shared server altogether, if it crashed hard enough.
If privacy is your number one concern, perhaps you should go with Protonmail. You can upgrade to an email with your domain easily on a web interface under “Protonmail Plus” or “Protonmail Visionary” plans. However, the plans can be rather expensive, as getting only 20 GB storage space could cost you at least €24/user/month/yearly. Most email hosting providers retain your emails for months even after you delete your account. This Swiss email provider will destroy all your data when you delete your account.
Laura Bernheim has spent more than 12 years crafting engaging and award-winning articles that share the passion behind organizations' products, people, and innovations. As a freelance contributor to HostingAdvice, she combines a reputation for producing quality content with rich technical expertise to show experienced developers how to capitalize on emerging technologies and find better ways to work with established platforms. A professional journalist, Laura has contributed to The New York Times, Sports Illustrated, the Sun Sentinel, and the world's top hosting providers. In addition to conducting interviews with industry leaders, Laura drives internal writing and design teams to deliver stellar, timely content that clearly explains even the most difficult concepts.

As with backups, SSL certificates are not a necessary feature your web host must offer, this is especially so since companies like Let’s Encrypt offer them for free. However, if you’re looking to streamline the process of getting your site fully equipped and online in no time, the extra convenience of getting this certificate from your web hosting provider is a nice add-on.


That's a big difference, with "inbox zero" requiring an email client with great archiving that works over multiple device types. Meanwhile, at the other end of the spectrum, the personal information managers need something more like Microsoft Outlook, with excellent search capabilities as well as a good storage contract on the hosting side because these types of inboxes are often tens of gigabytes (GB) per user.

Ultimately, it boils down to a balance between cost, features, and risk. It's always tempting to simply jump on the lowest-cost solution, but the fact that email is ubiquitous keeps this from being the smart play. It's nearly impossible to escape using it, which means your users, your customers, and the guts of your business have all come to depend on it in different ways. You need to discover those ways, evaluate them, and then choose a service that either meets or improves on them. This takes time, discussion with your IT staff, and some investigation; these are steps you don't want to skip. Otherwise, you'll pay for it later.


We know you want free hosting, but the flexibility, support, and features included with even bare-bones shared hosting plans are well worth the minor investment. For $3 or less per month, hosts will give you all you need to make a successful website for your small business: a free domain, website builder, SEO tools, advertising credits, eCommerce capabilities, and around-the-clock support for prices that can’t be beat.


When it's time to set up shop, look for a web host that offers the aforementioned dedicated servers, as well as advanced cloud server platforms (such as Amazon Web Services or Google Cloud), custom server builds should you need it, and 24/7 customer support. Depending on your business' focus, you may need a web host that can handle pageviews or visitors that rank in the high thousands or millions. Many busy hosting plans offer an onboarding specialist that can help you get started, too.
An example here is the rapidly growing trend of "inbox zero." It's actually known by a variety of names, but it refers to the practice of keeping your email inbox count at zero stored emails. Essentially, it's dealing with every email as it comes in and then deleting or archiving each one so that your inbox is always empty. This boils down to a fundamental shift in how users are utilizing their email inboxes.

Yes. Wix offers a few different ways to create your own free website, so you can choose the creation process that works best for you. Need to get online fast? Answer a few simple questions and Wix ADI (Artificial Design Intelligence) will build a professional website for you in under 10 minutes. If you want 100% design freedom, start from scratch and drag and drop the website design features you need in the Wix Editor.
What about the time you clicked on that PayPal link that wasn't really a PayPal link? "Phishing" is a term applied to either websites or emails that pretend to be something they're not in hopes of getting a user to click on something they should have ignored. This tactis is done in hopes of then getting users to provide confidential information they would have otherwise kept to themselves, typically like passwords, financial information, or other personal data. While there are security measure that fight this, the mechanics behind phishing are, unfortunately, also consistently becoming more sophisticated. Even some dedicated antivirus and business-class hosted endpoint protection suites are having trouble keeping up. 

We know you want free hosting, but the flexibility, support, and features included with even bare-bones shared hosting plans are well worth the minor investment. For $3 or less per month, hosts will give you all you need to make a successful website for your small business: a free domain, website builder, SEO tools, advertising credits, eCommerce capabilities, and around-the-clock support for prices that can’t be beat.
If you've ever been worried about the tremendous amount of power large data centers consume, you might want to sign up with Green Geeks. The "green" in the company's name reflects the Green Geeks' commitment to the environment. It purchases three times the energy it actually uses in wind energy credits, essentially putting energy back into the economy. The company does this through a form of renewable energy certificates, which, while a bit complicated, means that it's not just energy neutral, i's actually helping fuel the green energy economy. 

For email, security starts with spam, otherwise known as unsolicited email. This is often the bane of not only those who live in their email inboxes,but also of the IT administrators who manage email services. The good news is that spam filters are getting better every day and email providers tend to deploy the very latest and greatest for their customers. The bad news is that these filters still aren't perfect, which means they can catch a lot of "good" email but often vary significantly in effectiveness. Today's spam filters are based largely on machine learning (ML) as the primary method of determining what's bound for the trash bin. Given that ML gets more effective over time, it is no surprise that the services that have been around the longest tend to have better spam detection.
To see the most return on your website investment, seek out a host with high uptime guarantees — that reliability will mean your site stays online and available to customers at all hours. Strong hosting companies will also include top-notch support and powerful site builders that let you focus your efforts on your business passion and not the technical details behind running a website.

You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.
Continuous improvements – The world of email marketing is always changing. The capabilities of email design and the potential for quality user experiences grow exponentially every year. The best email hosting providers are also working to grow and improve on a continuous basis. Consider both the frequency of updates and the types of updates an email host has invested in recently.
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If you're planning on selling a product, look for a web host that offers a Secure Sockets Layer (SSL) certificate, because it encrypts the data between the customer's browser and web host to safeguard purchasing information. You're probably familiar with SSL; it's the green padlock that appears in your web browser's address bar as you visit an online financial institution or retail outlet. A few companies toss in a SSL certificate free of charge; others may charge you roughly $100 per year for that extra security layer.
Web hosting services offer varying amounts of monthly data transfers, storage, email, and other features. Even how you pay (month-to-month payments vs. annual payments) can be radically different, too, so taking the time to plot exactly what your company needs for online success is essential. Many of these companies also offer reseller hosting services, which let you go into business for yourself, offering hosting to your own customers without requiring you to spin up your own servers.
The flip side of that coin is specialization. Many operators believe that hosted email services are useful mainly to companies interested only in general-purpose email use and that any specialized application requires an in-house deployment. This might be true depending on the app but it might not depending on the capabilities offered by the hosted email provider. Email marketing is a great example. Some hosted email providers have special service suites aimed specifically at email marketers, many of whom can send out thousands of emails per month, focused not so much on communication as they are on marketing. These service providers deliver more than just volume, too, as they also offer custom email creation tools and sophisticated marketing and tracking metrics. 

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The 30-Day Satisfaction Guarantee applies to new orders for Web Hosting and to existing customers who upgrade to Web Hosting from Domain only or standalone Business Mail accounts. Subject to the following limitations, you will receive a refund from of your Web Hosting fee (other than the domain registration charge), including any setup fees actually assessed, if you are not completely satisfied. Included in your Web Hosting fee may be a required yearly domain registration charge. Domain registration is arranged on your behalf with a third party following placement of your order and cannot be canceled by that third party (your domain can, however, be transferred to a new provider after 60 days). The associated domain registration charge is nonrefundable - even if you transfer to a new provider after 60 days. If the total Web Hosting fee paid by you is less than the non-refundable domain registration charge paid on your behalf, you will not be eligible for a refund under the 30-Day Satisfaction Guarantee. The Satisfaction Guarantee period starts on the date your initial order is placed. Claims for a refund of Web Hosting fees must be made within 30 calendar days of your initial order. All refund requests must be made by calling 1-866-781-9246 and must be specifically requested at time of cancellation. Refunds will be made only to the name, address, and credit card account on file. Refund does not apply to any add-on services, such as additional bandwidth, additional email addresses, or Private Domain Registration. See the Terms of Service for additional terms and conditions, available by clicking the link at the bottom of every page on our website.


But your service provider isn't your only worry. If you've opted for any third-party email integration, like combining your email with a third-party customer relationship management (CRM) provider (such as Salesforce), that opens your company's email up to either data-snooping apps deployed by Salesforce or to any data breaches that originate with that service. So the more informed you can be about what's attached to your email service, how that data's being used and accessed and especially by whom, the better off you'll be when it comes time to send confidential email.

Once you decide you price range, you need to consider how long you'll need web hosting. If it's a short-term project—say, less than a month or two—you can typically receive a refund should you cancel your hosting within 60 days. Some companies offer 30-day money-back guarantees, others offer 90-day money-back guarantees. Once again, it's beneficial to do your homework.

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