Uptime is the percentage of time that a server is operational. When you’re running a website, you want users to be able to access it at all times. When a server experiences downtime, your site would be unavailable, but ideally, this happens rarely. An industry-wide goal for how much uptime a server should have is “the five nines” – an uptime of 99.999%, meaning the system is highly reliable. However, 99.9% uptime is pretty standard and should more than suffice for the majority of hosting users.

In order to publish your website online, your business website requires a web hosting service. However, a web host gives business owners more than just web hosting services! For example, web hosting firms typically employ in-house technicians to make sure their clients' websites are up and running 24/7. Plus, when website owners are in need of help or troubleshooting (e.g. script debutting, email not able to send/receive, domain name renewal, and more), the web host's in-house support are the go-to people. A professional web hosting service ensures a hassle-free experience for business owners, so they can efficiently focus their time and effort on their businesses.
Web hosting is a service which allows websites to be published to the internet and hosted so they are accessible on the around the world on the World Wide Web for everybody to find. Web hosting companies buy or lease many servers in a data center which are connected to the internet, and sell partitioned space on the server, typically called Shared web hosting. This allows website owners to pay a small monthly fee for the hosting space as the cost is spread across many other websites hosted on the same server.
Welcome to the CNET 2020 directory of web hosting services. In this directory, we'll look at a few of the best web hosting providers like Bluehost, A2Hosting, Hostinger, DreamHost, HostGator, InMotion Hosting and more. In this evaluation of the best web hosting providers, we're featuring commercial web hosting companies that offer WordPress, VPS, shared hosting and many more web hosting services, along with a variety of annual and monthly plans.     
cPanel hosting: Some web hosts offer the popular web hosting control panel cPanel as part of their hosting packages, pre-installing the software for you. The control panel allows VPS and dedicated server users to more easily manage their servers, databases, and hosting settings. Shared hosting customers enjoy the intuitive interface from which they can install apps, like WordPress or PrestaShop, and manage their domains, email, and files.
Speed is a feature, and latency makes or breaks your web application’s user experience. Google’s private fiber network spans the globe with over 100 points of presence across 33 countries, meaning your app data reaches users with the lowest latency possible. Whether it’s raw application data or media-rich imagery and video, Google’s global network ensures your app data traverses our private network from our data centers to your users, anywhere in the world.
When done right, blogs set the tone for how potential customers view and interact with your business. Beyond your products and online store, online shoppers are looking for information about your brand. Blog hosting should be fast, simple, and lightweight enough to let you work, but still showcase your brand in a powerful, visually appealing manner.
A survey conducted (see graphic above; click to enlarge) by email marketing software provider and consulting service ReachMail Media Services of over 1,000 respondents found that varying percentages of different worker generations attempted to adhere to "inbox zero," while other generations actually preferred using their inboxes as personal information managers.
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call its customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.

Ultimately, it boils down to a balance between cost, features, and risk. It's always tempting to simply jump on the lowest-cost solution, but the fact that email is ubiquitous keeps this from being the smart play. It's nearly impossible to escape using it, which means your users, your customers, and the guts of your business have all come to depend on it in different ways. You need to discover those ways, evaluate them, and then choose a service that either meets or improves on them. This takes time, discussion with your IT staff, and some investigation; these are steps you don't want to skip. Otherwise, you'll pay for it later.
SiteGround has the best support and good performance but all that comes with a price (high renewal cost). The cheapest plan starts at $3.95/mo (with the 12-month commitment) and renews at $11.95/mo. You can host 1 website and the plan includes 10GB SSD storage, unmetered bandwidth, and free SSL. Your purchase is backed by the 30-day money-back guarantee. 

Follow the instructions on the screen, and when you’re satisfied you can go ahead and publish it for the world to see. By default, sites created with Website will follow the domain structure: “yourcompanyname.business.site.” A custom domain can be purchased from the Settings menu in your account, and Google will automatically connect your site with the new domain.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
By creating a website, you are creating an online presence. This allows you to connect with people that you might not otherwise be able to reach. Whether you’re making a basic website with contact information for your small business or medical practice, creating a landing page for your freelance work, a multi-page experience for your wedding photography business or you just want a place to blog about your thoughts on food, having a website will give you a dynamic advantage.
On the topic of dedicated hosting, many web hosting services also offer managed hosting. This type of hosting sees the web host act as your IT department, handling a server's maintenance and upkeep. This hosting option is something that you'd typically find with dedicated servers, so it's a business-centric addition. Naturally, it adds a few bucks to the hosting cost, but nothing that should break the bank if you have the resources for a dedicated server.
Thriving businesses can outgrow cloud or VPS hosting plans, requiring more powerful computing resources to keep websites at peak performance. Upgrade to a dedicated server when your site receives high amounts of traffic. The price can be steep for the top level of hosting, but dedicated plans come with the utmost in support, infrastructure, uptime, and performance.
Thanks for the recommendations! Small businesses need affordable hosting plans, which do not make compromises with quality. A reliable host can help you to grow your website and therefore to increase your traffic and revenues. I’ve been using the web hosting services by BGOcloud since I’ve created my website, as its web hosting plans perfectly suit my budget and needs. The speed and the reliability of its services have been great. 

Running in-house email servers does provide more control and wider customization as well as tracking and compliance for small to midsize businesses (SMB). But they require specialized on-site IT staff as well as the need to manually manage and support both hardware and software. A third-party hosted email service matches many of the advantages of in-house email without the expensive initial investment. The ability to manage the number of users, access the latest security protocols, and enjoy ease of connectivity and deployment of hosted solutions makes it a viable and competitive option.
With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
iPage provides two kinds of email hosting. One is Gmail at your domain meant for small business and individual users/teams. The other one is Enterprise service using MS Exchange 2020 preferred by mid-sized business and Outlook users. The first service is available at a monthly cost of $5 whereas the second one is available at $12.95 per month. In addition, you can opt for their add-on services such as premium spam filter and larger mailbox storage. So, in short, iPage has email solutions for every kind of user requirement.
Alexandra Leslie’s interest in website administration was sparked in her teens, priming her for a fast-paced career in managing, building, and contributing to online brands, including HostingAdvice, Forbes, and the blogs of prominent hosting providers. She brings to the table firsthand experience in reviewing web hosts, perfecting website design, optimizing content, and walking site owners through the steps that add up to a successful online presence. Today, she combines her extensive writing experience with technical understanding to unpack some of the most complex topics that daunt novice website owners, as well as the subjects that excite veteran technologists within the HostingAdvice readership.
You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.
Thriving businesses can outgrow cloud or VPS hosting plans, requiring more powerful computing resources to keep websites at peak performance. Upgrade to a dedicated server when your site receives high amounts of traffic. The price can be steep for the top level of hosting, but dedicated plans come with the utmost in support, infrastructure, uptime, and performance.
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service. 

We liked how Web Hosting Hub describes its new customer process. It tells new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. It offers an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee. 
But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.
If you’re not online, many people won’t know you or your business exist, as 95% of consumers search for local businesses online. Business owners aren’t the only ones who benefit from a powerful online presence. Creatives can share their artistry. Writers find a platform from which to be heard. And computer science majors can flex their programming muscles.
cPanel hosting: Some web hosts offer the popular web hosting control panel cPanel as part of their hosting packages, pre-installing the software for you. The control panel allows VPS and dedicated server users to more easily manage their servers, databases, and hosting settings. Shared hosting customers enjoy the intuitive interface from which they can install apps, like WordPress or PrestaShop, and manage their domains, email, and files.
If privacy is your number one concern, perhaps you should go with Protonmail. You can upgrade to an email with your domain easily on a web interface under “Protonmail Plus” or “Protonmail Visionary” plans. However, the plans can be rather expensive, as getting only 20 GB storage space could cost you at least €24/user/month/yearly. Most email hosting providers retain your emails for months even after you delete your account. This Swiss email provider will destroy all your data when you delete your account.

Things are probably more complicated than that, though. As a recent survey conducted by market research firm Statista clearly shows, email is one of the most popular apps for mobile devices across most organizations and even consumers. Given how many workflows, business processes, and just plain important communications take place over email, this is one area where you likely shouldn't skimp.
The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
Hosts make it a snap to put a website together — you don’t need to learn how to code to use the simple website builders that let you drag and drop your logo, images, text, and videos exactly where you want them displayed. From blogging to online stores, website builders make your online dreams happen with just a few clicks of the mouse. The top builders come with hundreds of customizable themes, letting you find just the right look to match your brand.

Just because a web hosting company looks good in their feature list doesn’t mean they are. Read the reviews in our review section and see which companies are difficult to deal with and which ones are helpful. You will almost certainly run into problems at some point, so pay attention to reviews that recount experiences people have had with customer service.
If you're a WordPress user, Bluehost is definitely a web hosting provider to consider. While its managed WordPress hosting is a little more pricey than basic shared hosting, the company has both specific WordPress and WooCommerce hosting plans available (along with management support). It also offers a site migration service for an additional fee. 
The biggest drawbacks: scrubbing your records is not fast enough because the emails are retained for 14 days, and system logs up to 180 days. Also, compared to Rackspace, Zoho and G Suite, Fastmail has less storage space for a basic plan: only 2 GB for $3/user/month. Still, we’re giving it the highest rating, 5 for Value, on account of the sheer number of supported features.
As a relatively new homeowner and frequent online shopper, I’m a prime example of why web hosting for small business is a critical investment for entepreneurs. The past few months, I’ve enjoyed upgrading my hand-me-down furniture to make the house more comfortable and “grown up.” I’ve purchased a bed, some nightstands, a mattress, and a new dining room table — and not once did I think of setting foot inside a store.
For email, security starts with spam, otherwise known as unsolicited email. This is often the bane of not only those who live in their email inboxes,but also of the IT administrators who manage email services. The good news is that spam filters are getting better every day and email providers tend to deploy the very latest and greatest for their customers. The bad news is that these filters still aren't perfect, which means they can catch a lot of "good" email but often vary significantly in effectiveness. Today's spam filters are based largely on machine learning (ML) as the primary method of determining what's bound for the trash bin. Given that ML gets more effective over time, it is no surprise that the services that have been around the longest tend to have better spam detection.
Migration or transfer services are often free or offered at a reasonable fee. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run. 

SiteGround has the best support and good performance but all that comes with a price (high renewal cost). The cheapest plan starts at $3.95/mo (with the 12-month commitment) and renews at $11.95/mo. You can host 1 website and the plan includes 10GB SSD storage, unmetered bandwidth, and free SSL. Your purchase is backed by the 30-day money-back guarantee.
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
Uptime is the percentage of time that a server is operational. When you’re running a website, you want users to be able to access it at all times. When a server experiences downtime, your site would be unavailable, but ideally, this happens rarely. An industry-wide goal for how much uptime a server should have is “the five nines” – an uptime of 99.999%, meaning the system is highly reliable. However, 99.9% uptime is pretty standard and should more than suffice for the majority of hosting users.
With a nearly 20-year old legacy, Australia-based Fastmail is dedicated to professional email hosting with unrivaled features including super fast “push” features for full mobile sync. In fact, this is one of our favorite picks if you like to manage all your emails on a phone. Fastmail also perfectly integrates with Thunderbird, Outlook and Apple Mail. With two-bit encryption and perfect forward secrecy, you definitely get best security and privacy.
In 2007, WhoIsHostingThis.com launched the world's first tool to discover which web host a website uses. Since then, we have published 1+ million words of real-user reviews, 2+ million words of content from our experts and helped millions of webmasters around the world find their perfect web hosting provider, whether it is for a personal website, blog or small business. Read more...
Whatever the case, this won’t reflect well on your website or business. If you’re a professional or hobbyist, consider this scenario: your business/blog is mentioned on the radio, TV, or in an article on a highly trafficked site. Suddenly you have 60,000 web visitors . . . and it’s gone. Your site crashes under the stampede. Poof! There goes all that free publicity.
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