You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Along with specialized uses for email, you should investigate how your users are emailing on a daily basis. Email has come a long way in 40 years and the way people use it has significantly evolved. That's important because it will impact the tools and features you need to look for in your hosted email provider's client software. Sure, Microsoft Outlook is still the most popular on-site email client, but a fast-increasing number of today's email users are opting for other email clients, such as Thunderbird, or all-web clients, such as Google's hugely popular Gmail. These clients can be very sophisticated and, depending on what your users are doing with email, they can have a big impact on your day-to-day business process.
Shared hosting plans will meet the needs of most small businesses starting their own website. By sharing server space with other hosting customers, small business owners can save money as their company takes off. Once you start to see that growth, however, you’ll want hosting resources that can keep up with the increased demand. Cloud hosting, or hosting on virtual private servers, gives you more control over what is powering your website.
People often think that a web host is the main cause of a slow website but, this is often not the case. When picking a provider, it's important for find a hosting provider that is close to your users and has a good amount of RAM and fast CPU power. Beyond that, it's often the way the website is set up that slows it down for users. To ensure that your website speed is optimal for users you need to make sure you pay attention to the following: