The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage.[citation needed] A hosting provider's Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative.[11] Not all providers release uptime statistics.[12] Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.

SiteGround developed several in-house innovations that put them ahead in this market, including a unique technology to actively monitor their servers, preventing downtime in real time, and custom software for live chat and support ticketing. These examples of going the extra mile for the user have resulted in 99.996% uptime annually and exceptional customer support around the clock. Read our review for more on why SiteGround is a stellar choice for small business hosting.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Many web hosting services offer so-called unlimited or unmetered service for whatever amount of bandwidth, disk storage and sites you use. It's important to understand that most terms of service actually do limit the definition of "unlimited" to what's considered reasonable use. The bottom line is simple: if you're building a pretty basic website, unlimited means you don't need to worry. But if you're trying to do something excessive (or illegal, immoral or fattening), the fine print in the terms of service will trigger, and you'll either be asked to spend more or go elsewhere.
Serving more than 15 million members, Bravenet provides a full-service hosting option for people looking for the complete package. In addition to a drag-and-drop site builder and unlimited storage, the Canadian company is one of the only free web hosters with an email marketing platform. Customers can also enjoy community-building features such as message boards, mailing lists, blogs, contact forms, polls, and other tools.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
For many customers, possibly the most influential variable in evaluating a hosting service is cost. Cost can drive conversion, but cost can also cause you to make regrettable purchasing decisions. Don’t assume the cheapest option you can find is the best. Low cost can also mean low value, but not with the affordable hosts atop our recommendations list.
Choosing a web hosting service can be a confusing task, with so many web hosting providers out there, offering similar services. So we have made this decision easier by showcasing the 10 best we hosting brands to help you find the right web host for your websites needs. Use our in depth hosting reviews, tables and tools to compare web hosting services. We also allow users to offer feedback on their experiences with their web host to allow you to make an informed decision. Price, reliability, technical support, features and control panel are just some of the important aspects you need to consider before choosing your web host.
4. HostGatorHostGator is our top choice on our 20 best web hosting companies list without a doubt. It specializes in website, VPS hosting, and dedicated services for over 9 million users so far. Their cloud-hosting packages are among the most affordable packages of this kind in the market, and yet guarantee 2x faster performance and 4x enhanced scalability, with a dashboard that is very easy to use. For WordPress users, HostGator offers built-for-speed plans with advanced security and free migrations, while VPS hosting users will benefit from full root access and scalable resources. A Dedicated Hosting package, on the other hand, will equip you with an end-to-end management package for ultimate performance, and a price scaled to meet your specific needs. What HostGator is best known for is providing a streamlined hosting experience, as a support team is there to assist you  24/7 and to guarantee the company’s impeccable 99.9% uptime. Plus, you can have your existing website seamlessly transferred to a HostGator location or use their handy Website Builder to create a brand new one. As a HostGator user, you’ll also be entering a millions-wide user community, and be able to exchange opinions with website owners worldwide. In case you’re not satisfied, you can rely on the company’s 45-days money-back guarantee.

The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.

Hostingspell is a big fraud company. All the fraudsters are sitting there to grab customers hard earned money. I have gone through several Hostingspell reviews and saw all the positive reviews, then I purchased two hosting services from them and before purchase they told me that they have 7 days refund policy. After purchasing, my site was migrated and then I saw a third grade hosting performance. Their server remains down almost all the time. When contacted they replied 'Our upsilon server crashed due to high IO usage'. My live site remains down for several times in a day. Then I purchased 4x performance upgrade plan thinking that the issue can be resolved. But no improvement. Then I asked them to cancel the hosting and refund my money. Till then one of my hosting accounts has crossed 7 days but other didn't crossed even 48 hours. Their whatsapp agent told me that Refund is not available after 36 hours although they told me about 7 days refund policy. The intention is only deny the refund request. I will slap the agent if I got him in front of me. The fraud was clearly observed from the whatsapp chat. When contacting Sales support, they replied that after 7 days refund is not possible. Two agents of the same company told two different words. Now you think what's happening there. Please guys don't believe in their fake reviews. Don't go for cheap hosting companies. Don't waste your valuable money and time.


Many web hosts offer limited features in their starter packages and then expand the offerings (sometimes tremendously) for higher-tier plans. Read the small print to make sure the plan you are selecting offers what you need. If you need a site builder application to design your website, make sure that the low-cost web host you are picking actually comes with a site builder. Many of them require you to pay for the builder as a separate add-on. Website builders usually don't cost a lot of money, but if you can find a web host that includes one for free, that's money in your pocket. And, if it's integrated with your hosting service, you're more likely to have a smooth, supported experience.
That said, not all web hosts offer email. WP Engine, for example, does not. In such instances, you must email accounts from a company other than your web host. GoDaddy, for instance, sells email packages starting at $3.49 per user, per month. That might sound like a hassle, and just one more thing to keep track of, but there are actually some webmasters who feel that separating your email hosting and web hosting services is smart. That way, one provider going offline won't completely bork your business.

If you cancel within 30 days and your plan includes a free domain, Bluehost will deduct a non-refundable domain fee of $15.99 from your refund. This not only covers our costs, but ensures that you won't lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.

20. ArvixeArvixe is one of the fastest-growing hosting providers in the world established in San Luis Obsipo, CA. It offers professional Linux and ASP .NET hosting (personal, business, reseller, VPS, and dedicated servers) with unrestricted disk space and data transfer, and an unlimited number of email accounts. You get to register a domain or build a website for free, and manage online performance from one of the easiest control panels on this market. The company prides itself with 99.9% uptime, and a 24/7 customer support team, automated setup, and a 45-day money-back guarantee. You can also acquire unique services, such as Forum, vBulletin and phpBB hosting, Blog & CMS hosting (WordPress, ExpressionEngine, and Movable Type Hosting), and Social network and Community Website hosting.
Choosing a web hosting service can be a confusing task, with so many web hosting providers out there, offering similar services. So we have made this decision easier by showcasing the 10 best we hosting brands to help you find the right web host for your websites needs. Use our in depth hosting reviews, tables and tools to compare web hosting services. We also allow users to offer feedback on their experiences with their web host to allow you to make an informed decision. Price, reliability, technical support, features and control panel are just some of the important aspects you need to consider before choosing your web host.
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